> ## Documentation Index
> Fetch the complete documentation index at: https://collabase.ch/docs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Collabase documentation. Interface labels are quoted in English, as they appear in the product.
> Features marked Enterprise need the Collabase Enterprise Edition licence.

# Subscribe to a filter

> Get the current results of a saved filter by email, daily or on a weekday, for yourself or for a group, and stop the emails with one click.

A subscription sends you the current results of a [saved filter](/docs/concepts/filters) by email, so you do not have to open the filter to see what changed. Each email shows the first 50 results and links to the filter.

<h2 id="subscribe">
  Subscribe
</h2>

<Steps>
  <Step title="Open the filter">
    Open the filter from **My Filters** and click the bell, **Subscribe by email**.
  </Step>

  <Step title="Choose when">
    Pick **Daily** or **Weekly**, the weekday for a weekly one, and the time. The time zone is the one your browser uses.
  </Step>

  <Step title="Subscribe">
    Click **Subscribe**. The list above the form shows the subscription, when it goes out and how the last run went.
  </Step>
</Steps>

Everyone who can open a filter can subscribe to it for themselves. You can have one subscription per filter. To change the time, end the subscription with **End subscription** and subscribe again.

<Note>
  Guests cannot subscribe to filters.
</Note>

<h2 id="digest">
  What you receive
</h2>

You get the results **you** may see, not the results of the person who set the subscription up. The email is in your language and shows a count, up to 50 rows with the filter's columns, and the button **Open filter**.

* **No results, no email.** An email only goes out when there is something to show.
* **No access, no email.** If the filter is no longer shared with you, or you left the group it was shared through, you get nothing from the next run on.
* **Time changes.** A subscription at 02:30 on the day the clocks go forward runs at the first valid time after the gap. When the clocks go back, it runs once.

Collabase checks for due subscriptions every 15 minutes, so an email can arrive up to 15 minutes after the time you chose.

<h2 id="groups">
  Subscribe a group
</h2>

People who own a filter or may edit it, and who belong to a group themselves, can subscribe the group. Click **For a group**, choose the group and click **Subscribe**. Every current member of the group gets an email with their own results. Members who join later are included.

Every member can leave a group's subscription with the link at the end of the email. Leaving ends it for that member only; the others keep getting it. Administrators can see group subscriptions in the [audit log](/docs/admin/audit-log): who subscribed which group, and when it ended.

<h2 id="unsubscribe">
  Stop an email
</h2>

Every email has **Stop this email** at its end. The link opens a page; click **Stop emails** to confirm. Opening the link alone changes nothing. If you subscribed yourself, the subscription ends. If a group did, you leave it and the others keep theirs.

<h2 id="broken">
  When the filter stops working
</h2>

When a filter cannot run any more, for example because a field it uses was deleted, nobody gets its email. Whoever set the subscription up gets one email saying so, with a link to correct the filter. If that person is gone, the owner of the filter is told, or the administrators when the filter has no owner. The subscription shows **the filter no longer runs** until the filter works again. Once corrected, the next run sends as usual.

<h2 id="troubleshooting">
  When emails do not go out
</h2>

| Symptom | Cause | What to do |
| - | - | - |
| The sheet says **Sending is inactive** | The background service is not configured on this instance | Ask your administrator; subscriptions are kept and go out once it runs |
| Last run shows **some mails could not be sent** | The mail server refused an email | Ask your administrator to check the [email setup](/docs/admin/email) |
| No emails at all | The mail category **Searches and filters** is off for you or for everyone | Check your [notification settings](/docs/getting-started/profile#notifications) |

## Related

<CardGroup cols={2}>
  <Card title="Filters and query language" icon="filter" href="/docs/concepts/filters">
    Build a query, save it and run it again.
  </Card>

  <Card title="Share a filter" icon="share" href="/docs/concepts/share-filters">
    Let people, groups, a Space or a project use your filter.
  </Card>
</CardGroup>


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