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Automate incident response — open new incidents from critical alerts, auto-acknowledge or resolve incidents when upstream issues are fixed, post status updates as notes, and list open incidents for status overviews.

Authentication

Auth type: API Key (REST API Token) Create a token in PagerDuty → My Profile → User Settings → Create API Access Token.

Triggers

Actions

The From Email credential must correspond to an active PagerDuty user in your account. PagerDuty requires this for audit trail purposes on all incident write operations.

Next steps

Connectors overview

All connectors for Collabase Automation by category: communication, calendar, storage, CRM and finance, developer tools, Swiss ERP and HR, AI.

Actions

Action nodes perform operations when an automation runs.

Triggers

Triggers are the starting point of every automation.
Last modified on October 13, 2026