Security and privacy - Collabase

This section gives administrators, IT security and procurement the information they need to run Collabase securely and in line with the GDPR and the Swiss DPA. It covers both operating models: Collabase Cloud, which we run for you in Swiss data centers, and self-hosted Collabase on your own infrastructure.

Security statement

Operating models, sign-in and access control, backups, updates and patch times, AI data flow.

Processing of personal data

Which personal data Collabase stores, who is responsible for it, where it lives and how to remove it.

Data privacy

Topic	Where to find it
Privacy policy	Privacy policy on collabase.ch covers the website and our own processing.
Personal data in the product	Processing of personal data covers what Collabase stores as an application.
Data processing agreement	Part of the Collabase Cloud contract. You receive it before signing.

Data security

Topic	Where to find it
Security statement	Security statement
Releases and security patches	Security and releases on collabase.ch
Trust Center (German)	Trust Center on collabase.ch with data residency, legal entity and certificates
Security dossier	Data center certificates, sub-processor list, data processing agreement, completed security questionnaire, backup, deletion and escalation concept. Request it.

Report a vulnerability

Send security findings to support@collabase.ch. The contact is also published in machine-readable form at collabase.ch/.well-known/security.txt (RFC 9116). We read reports in German, English, French and Italian.

Last modified on September 24, 2026