Twilio connector - Collabase

Send SMS and MMS messages globally, initiate WhatsApp conversations, trigger voice calls, and react to inbound messages and call events via Twilio webhooks.

Authentication

Auth type: Basic (Account SID + Auth Token) Find credentials in the Twilio Console dashboard.

Credential	Description
Account SID	Twilio account SID (starts with `AC`)
Auth Token	Twilio auth token
From Number	Your Twilio phone number or WhatsApp sender

Triggers

Trigger	When it fires
SMS Received	An inbound SMS arrives on your Twilio number
Call Received	An inbound voice call arrives on your Twilio number
SMS Status Changed	A sent message status changes (delivered, failed, etc.)

Actions

Action	Key inputs	Key outputs
Send SMS	`to`, `body`	sid, status, to
Send MMS	`to`, `body`, `mediaUrl`	sid, status, to
Send WhatsApp	`to`, `body`	sid, status
Make Voice Call	`to`, `twimlUrl` or `twiml`	sid, status, direction
Get Message Status	`messageSid`	sid, status, to, from, body, dateSent
Lookup Number	`phoneNumber`	phoneNumber, countryCode, lineType

Last modified on September 24, 2026