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Chatwoot integration for your workflows.
Connect Chatwoot to Collabase once and use 2 actions and 1 trigger in your workflows. No code needed, hosted in Switzerland.
Chatwoot in Collabase
Connect Chatwoot to Collabase once and use 2 actions and 1 trigger in your workflows. No code needed, hosted in Switzerland.
[ About the service ]
Receive and reply to customer messages with Chatwoot
How to connect it
- Open the integrations in the workspace settings.
- Choose Chatwoot and connect your account.
- Add a trigger or an action to the workflow.
- For Chatwoot Cloud, use: https://app.chatwoot.com
- For self-hosted instances, use your server URL (e.g. https://chatwoot.yourcompany.com)
- Log in to your Chatwoot dashboard.
- Click your avatar in the bottom-left corner and go to Profile Settings.
- Scroll down to the Access Token section.
- Copy your access token.
Chatwoot triggers
| Name | Description | Fields |
|---|---|---|
| New Incoming MessageInstant via webhook | Triggers when a contact sends a new message in a Chatwoot conversation | 0 |
Chatwoot actions
| Name | Description | Fields |
|---|---|---|
| Send Message | Send a message reply to a Chatwoot conversation |
|
| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
|
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Related integrations
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Questions about Chatwoot
What can I automate with Chatwoot in Collabase?
Chatwoot brings 2 actions and 1 trigger, for example Send Message and Custom API Call. You combine them in a workflow without code and mix them with every other integration.
How do I connect Chatwoot to Collabase?
You open the integrations in the workspace settings, choose Chatwoot and connect your account once, using custom credentials. After that all triggers and actions are available in the workflow.
Can Chatwoot start a workflow?
Yes. Chatwoot provides 1 trigger, for example New Incoming Message. The workflow runs as soon as the event happens.
Does the Chatwoot integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.