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ConnectUC integration for your workflows.
Connect ConnectUC to Collabase once and use 6 actions and 8 triggers in your workflows. No code needed, hosted in Switzerland.
ConnectUC in Collabase
Connect ConnectUC to Collabase once and use 6 actions and 8 triggers in your workflows. No code needed, hosted in Switzerland.
How to connect it
- Open the integrations in the workspace settings.
- Choose ConnectUC and connect your account.
- Add a trigger or an action to the workflow.
ConnectUC triggers
| Name | Description | Fields |
|---|---|---|
| New RecordingInstant via webhook | Triggers when a new call recording is available |
|
| New Call TranscriptionInstant via webhook | Triggers when a new call transcription is created |
|
| New Call SummaryInstant via webhook | Triggers when a new call summary is created |
|
| New CDRInstant via webhook | Triggers when a new Call Detail Record (CDR) is created |
|
| New Incoming CallInstant via webhook | Triggers when a new incoming call is received |
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| New Outgoing CallInstant via webhook | Triggers when a new outgoing call is initiated |
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| New VoicemailInstant via webhook | Triggers when a new voicemail is received |
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| New SMSInstant via webhook | Triggers when a new SMS message is received or sent |
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ConnectUC actions
| Name | Description | Fields |
|---|---|---|
| Create Contact | Create a new contact in ConnectUC |
+ 2
|
| Set Do Not Disturb | Enable or disable Do Not Disturb status for a user in ConnectUC |
|
| Find CDR | Find a Call Detail Record (CDR) by original call ID |
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| Initiate Call | Initiate an outbound call from a ConnectUC extension |
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| Send SMS | Send an SMS message through ConnectUC |
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| Update CDR | Update a Call Detail Record (CDR) in ConnectUC |
|
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Related integrations
Tools that often share a workflow.
Questions about ConnectUC
What can I automate with ConnectUC in Collabase?
ConnectUC brings 6 actions and 8 triggers, for example Create Contact, Set Do Not Disturb, Find CDR, Initiate Call and 2 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect ConnectUC to Collabase?
You open the integrations in the workspace settings, choose ConnectUC and connect your account once, using OAuth 2.0. After that all triggers and actions are available in the workflow.
Can ConnectUC start a workflow?
Yes. ConnectUC provides 8 triggers, for example New Recording, New Call Transcription, New Call Summary and 5 more. The workflow runs as soon as the event happens.
Does the ConnectUC integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.