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OpenPhone integration for your workflows.
Connect OpenPhone to Collabase once and use 4 actions and 5 triggers in your workflows. No code needed, hosted in Switzerland.
OpenPhone in Collabase
Connect OpenPhone to Collabase once and use 4 actions and 5 triggers in your workflows. No code needed, hosted in Switzerland.
How to connect it
- Open the integrations in the workspace settings.
- Choose OpenPhone and connect your account.
- Add a trigger or an action to the workflow.
OpenPhone triggers
| Name | Description | Fields |
|---|---|---|
| Call Recording CompletedInstant via webhook | Fires when a call recording finishes. Useful for post-transcription or archival workflows. |
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| Outgoing Message DeliveredInstant via webhook | Fires when an outbound message is delivered successfully. Useful for message confirmation workflows. |
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| Outgoing Call CompletedInstant via webhook | Fires when an outbound call ends. Useful for call logging. |
|
| Incoming Call CompletedInstant via webhook | Fires when an incoming call is completed. Includes voicemail data if available. |
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| Incoming Message ReceivedInstant via webhook | Fires when a new SMS/MMS message is received. |
|
OpenPhone actions
| Name | Description | Fields |
|---|---|---|
| Send Message | Send SMS/MMS from your OpenPhone number to a recipient |
|
| Create Contact | Create a new contact in your OpenPhone workspace |
+ 5
|
| Update Contact | Update an existing contact in your OpenPhone workspace |
+ 5
|
| Get Call Summary | Retrieve an AI-generated summary of a specific call by ID. Call summaries are only available on OpenPhone Business plan. |
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Related integrations
Tools that often share a workflow.
Questions about OpenPhone
What can I automate with OpenPhone in Collabase?
OpenPhone brings 4 actions and 5 triggers, for example Send Message, Create Contact, Update Contact and Get Call Summary. You combine them in a workflow without code and mix them with every other integration.
How do I connect OpenPhone to Collabase?
You open the integrations in the workspace settings, choose OpenPhone and connect your account once, using an API key. After that all triggers and actions are available in the workflow.
Can OpenPhone start a workflow?
Yes. OpenPhone provides 5 triggers, for example Call Recording Completed, Outgoing Message Delivered, Outgoing Call Completed and 2 more. The workflow runs as soon as the event happens.
Does the OpenPhone integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.