[ E-commerce ]
Qawafel integration for your workflows.
Connect Qawafel to Collabase once and use 15 actions and 8 triggers in your workflows. No code needed, hosted in Switzerland.
Qawafel in Collabase
Connect Qawafel to Collabase once and use 15 actions and 8 triggers in your workflows. No code needed, hosted in Switzerland.
[ About the service ]
B2B marketplace and ZATCA-compliant document platform — sync products, orders, merchants and invoices with Saudi Arabia's leading wholesale network.
How to connect it
- Open the integrations in the workspace settings.
- Choose Qawafel and connect your account.
- Add a trigger or an action to the workflow.
- Sign in to your Qawafel dashboard.
- Open Settings → Developers → API Keys.
- Click Create API Key, give it a name (e.g. "Collabase") and copy the key.
- Paste the key below. Keep it secret — anyone with the key can read and write your Qawafel data.
- Production — live Qawafel tenant at core.qawafel.sa.
- Development — sandbox tenant at core.development.qawafel.dev for testing without touching live data.
Qawafel triggers
| Name | Description | Fields |
|---|---|---|
| New OrderInstant via webhook | Fires the moment a new sales order is created in Qawafel. Use it to fan out to fulfillment, accounting, Slack alerts, or your CRM. | 0 |
| Order Status ChangedInstant via webhook | Fires when an order moves to a specific status (confirmed, out for delivery, delivered, fulfilled, cancelled, etc.). Pick one status per trigger — add the trigger again for additional statuses. |
|
| Invoice PaidInstant via webhook | Fires when an invoice is marked as paid in Qawafel. Useful for posting payment receipts to Slack, releasing fulfilment, or syncing revenue to your books. | 0 |
| New Invoice GeneratedInstant via webhook | Fires when a ZATCA-compliant invoice is finalized in Qawafel (the `invoice.generated` event). Use it to email PDFs to customers, archive invoices to Drive, or push to your accounting system. | 0 |
| New Product PublishedInstant via webhook | Fires when a new product is created in Qawafel. Use it to mirror your catalog into Shopify, Salla, Zid, or your data warehouse. | 0 |
| Product UpdatedInstant via webhook | Fires when a product is updated (price change, description edit, activated/deactivated). Use it to keep external storefronts in sync. | 0 |
| New Merchant RegisteredInstant via webhook | Fires when a new merchant (customer or supplier) is created in Qawafel. Use it to onboard customers in your CRM or add suppliers to your procurement system. | 0 |
| Refund / Credit Note CreatedInstant via webhook | Fires when a credit note is created against an invoice (i.e. a customer return or refund is initiated). Use it to alert your finance team or trigger a return workflow. | 0 |
Qawafel actions
| Name | Description | Fields |
|---|---|---|
| Create Product | Add a new product to your Qawafel catalog. The workhorse for catalog sync from your ERP or storefront into Qawafel. |
+ 7
|
| Update Product | Edit a product's price, description, or active state. Only the fields you fill in are updated — leave the rest blank to keep them unchanged. |
|
| Get Product | Fetch a single product by its Qawafel ID. Returns the full product including price, descriptions, and active status. |
|
| List Products | Get products from your catalog, with optional filters by type, supplier, SKU, and active status. Returns up to 500 products (5 pages of 100). |
|
| Create Completed Order | Sync a completed (fulfilled) order into Qawafel. Use this to import historical or externally-completed orders from another storefront, ERP, or B2B portal — the order is created directly in **Fulfilled** state and skips the normal fulfilment workflow. Do **not** use this for new orders that still need to be confirmed, picked, and delivered. |
+ 9
|
| Update Order Status | Move an order forward in the Qawafel fulfilment workflow. Qawafel enforces a strict state machine — for example, an order must be **Out for Delivery** before it can be marked **Delivered**. To cancel an order, use the **Cancel Order** action instead. |
|
| Cancel Order | Cancel an open order. Once cancelled, the order cannot be reopened — the only path forward is to create a new order. |
|
| Get Order | Fetch a single order by its Qawafel ID. Returns the full order including line items, totals, delivery details, and current state. |
|
| List Orders | Get orders, optionally filtered by status, customer, or creation date. Returns up to 500 orders (5 pages of 100). |
|
| Create Merchant (Customer or Supplier) | Add a new customer or supplier to your Qawafel tenant. Use this when onboarding a new B2B partner from your CRM, signup form, or another system. |
+ 13
|
| Update Merchant | Edit a merchant's trade name or active state. Only the fields you fill in are updated. (Legal name, CR, VAT and other identity fields cannot be changed via the API.) |
|
| Create Invoice | Create an invoice in Qawafel for a customer. The invoice starts in `draft` state — use the **Generate Invoice** action (or call it from your dashboard) to finalize and issue a ZATCA-compliant copy. |
+ 5
|
| Get Invoice | Fetch a single invoice by its Qawafel ID. Returns the full invoice including line items, totals, ZATCA PDF URL, and current state. |
|
| List Invoices | Get invoices, optionally filtered by status, customer, or creation date. Returns up to 500 invoices (5 pages of 100). |
|
| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
|
[ E-commerce ]
Related integrations
Tools that often share a workflow.
Questions about Qawafel
What can I automate with Qawafel in Collabase?
Qawafel brings 15 actions and 8 triggers, for example Create Product, Update Product, Get Product, List Products and 11 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect Qawafel to Collabase?
You open the integrations in the workspace settings, choose Qawafel and connect your account once, using custom credentials. After that all triggers and actions are available in the workflow.
Can Qawafel start a workflow?
Yes. Qawafel provides 8 triggers, for example New Order, Order Status Changed, Invoice Paid and 5 more. The workflow runs as soon as the event happens.
Does the Qawafel integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.
