[ Communication ]
RingCentral integration for your workflows.
Connect RingCentral to Collabase once and use 8 actions and 3 triggers in your workflows. No code needed, hosted in Switzerland.
RingCentral in Collabase
Connect RingCentral to Collabase once and use 8 actions and 3 triggers in your workflows. No code needed, hosted in Switzerland.
[ About the service ]
Cloud business communications: send SMS, place calls, manage messages, and post to Team Messaging.
How to connect it
- Open the integrations in the workspace settings.
- Choose RingCentral and connect your account.
- Add a trigger or an action to the workflow.
RingCentral triggers
| Name | Description | Fields |
|---|---|---|
| New Inbound SMS or MMSInstant via webhook | Triggers when a new inbound text message is received, with or without media attached. | 0 |
| New VoicemailInstant via webhook | Triggers when a new voicemail message is received. | 0 |
| New Team Messaging PostInstant via webhook | Triggers when a new post is added in RingCentral Team Messaging. | 0 |
RingCentral actions
| Name | Description | Fields |
|---|---|---|
| Send SMS | Send an SMS text message from one of your RingCentral numbers. |
|
| Make Call (RingOut) | Start a two-legged RingOut call: RingCentral calls the "from" number first, then connects it to the "to" number. |
|
| Send Team Messaging Post | Post a message to a RingCentral Team Messaging chat, group, or team. |
|
| Get Call Log | Retrieve call log records for the authenticated user's extension. |
|
| Get Extension Info | Get profile information for the authenticated user's extension. | 0 |
| Get Message | Retrieve a single SMS, MMS or voicemail message, including the list of attachments it carries. |
|
| Download Message Attachment | Download the content of a message attachment, such as an MMS photo or a voicemail recording, and return it as a file. |
|
| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
|
[ Communication ]
Related integrations
Tools that often share a workflow.
Questions about RingCentral
What can I automate with RingCentral in Collabase?
RingCentral brings 8 actions and 3 triggers, for example Send SMS, Make Call (RingOut), Send Team Messaging Post, Get Call Log and 4 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect RingCentral to Collabase?
You open the integrations in the workspace settings, choose RingCentral and connect your account once, using OAuth 2.0. After that all triggers and actions are available in the workflow.
Can RingCentral start a workflow?
Yes. RingCentral provides 3 triggers, for example New Inbound SMS or MMS, New Voicemail and New Team Messaging Post. The workflow runs as soon as the event happens.
Does the RingCentral integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.