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Respond.io integration for your workflows.
Connect Respond.io to Collabase once and use 9 actions and 7 triggers in your workflows. No code needed, hosted in Switzerland.
Respond.io in Collabase
Connect Respond.io to Collabase once and use 9 actions and 7 triggers in your workflows. No code needed, hosted in Switzerland.
How to connect it
- Open the integrations in the workspace settings.
- Choose Respond.io and connect your account.
- Add a trigger or an action to the workflow.
- Log in to your Respond.io account.
- In the left sidebar, navigate to Settings.
- Under Workspace Settings, click on Integrations.
- Locate and click on the Developer API option.
- Within the Developer API section, find your API key or generate a new one if needed.
Respond.io triggers
| Name | Description | Fields |
|---|---|---|
| Contact Tag UpdatedInstant via webhook | Triggers when a tag is added or removed from a contact in Respond.io. |
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| Contact UpdatedInstant via webhook | Triggers when an existing contact is updated in Respond.io. |
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| Conversation ClosedInstant via webhook | Triggers when a conversation is closed. |
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| Conversation OpenedInstant via webhook | Triggers when a new conversation is opened. |
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| New ContactInstant via webhook | Triggers when a new contact is created in Respond.io. |
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| New Incoming MessageInstant via webhook | Triggers when a new message is received from a contact. |
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| New Outgoing MessageInstant via webhook | Triggers when a message is sent from Respond.io. |
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Respond.io actions
| Name | Description | Fields |
|---|---|---|
| Add Comment to Conversation | Add an internal comment/note to a conversation in Respond.io. |
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| Add Tag to Contact | Add one or multiple tags to a contact in Respond.io. |
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| Assign or Unassign Conversation | Assign or unassign a conversation to/from a team member in Respond.io. |
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| Create Contact | Create a new contact record in Respond.io. |
+ 3
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| Create or Update Contact | Create a new contact or update an existing one by email, phone, or ID. |
+ 3
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| Delete Contact | Permanently delete a contact from Respond.io. |
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| Find Contact | Search for contacts by name, email, or phone number in Respond.io. |
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| Open Conversation | Mark a conversation as open in Respond.io. |
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| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
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Related integrations
Tools that often share a workflow.
Questions about Respond.io
What can I automate with Respond.io in Collabase?
Respond.io brings 9 actions and 7 triggers, for example Add Comment to Conversation, Add Tag to Contact, Assign or Unassign Conversation, Create Contact and 5 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect Respond.io to Collabase?
You open the integrations in the workspace settings, choose Respond.io and connect your account once, using custom credentials. After that all triggers and actions are available in the workflow.
Can Respond.io start a workflow?
Yes. Respond.io provides 7 triggers, for example Contact Tag Updated, Contact Updated, Conversation Closed and 4 more. The workflow runs as soon as the event happens.
Does the Respond.io integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.