[ Business intelligence ]
Retell AI integration for your workflows.
Connect Retell AI to Collabase once and use 8 actions and 3 triggers in your workflows. No code needed, hosted in Switzerland.
Retell AI in Collabase
Connect Retell AI to Collabase once and use 8 actions and 3 triggers in your workflows. No code needed, hosted in Switzerland.
How to connect it
- Open the integrations in the workspace settings.
- Choose Retell AI and connect your account.
- Add a trigger or an action to the workflow.
- Log in to your Retell AI dashboard.
- Open Settings > API Keys.
- Copy an existing key or create a new one.
- To use the webhook triggers, use the key marked with the webhook badge: Retell signs webhooks with that key only.
Retell AI triggers
| Name | Description | Fields |
|---|---|---|
| New CallInstant via webhook | Triggers when an inbound or outbound call starts (call_started event). |
|
| Call EndedInstant via webhook | Triggers when a call ends (call_ended event), with transcript and recording. |
|
| Call AnalyzedInstant via webhook | Triggers when post-call analysis is ready (call_analyzed event). |
|
Retell AI actions
| Name | Description | Fields |
|---|---|---|
| Make Phone Call | Initiate a new outbound phone call using Retell AI agents. |
+ 1
|
| Create Phone Number | Buys a new phone number and binds agents. |
+ 5
|
| Get Call | Retrieve detailed data of a specific call (e.g., transcript), given a Call ID. |
|
| Get Phone Number | Retrieve full details for an existing phone number in Retell AI. |
|
| Get Voice | Retrieve details for a specific voice model or configuration by ID in Retell AI. |
|
| Get Agent | Fetch details of a Retell AI agent by Agent ID. |
|
| Create Batch Call | Schedules outbound calls to a list of numbers. |
|
| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
|
[ Business intelligence ]
Related integrations
Tools that often share a workflow.
Questions about Retell AI
What can I automate with Retell AI in Collabase?
Retell AI brings 8 actions and 3 triggers, for example Make Phone Call, Create Phone Number, Get Call, Get Phone Number and 4 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect Retell AI to Collabase?
You open the integrations in the workspace settings, choose Retell AI and connect your account once, using custom credentials. After that all triggers and actions are available in the workflow.
Can Retell AI start a workflow?
Yes. Retell AI provides 3 triggers, for example New Call, Call Ended and Call Analyzed. The workflow runs as soon as the event happens.
Does the Retell AI integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.