[ Sales and CRM ]
Salesforce integration for your workflows.
Connect Salesforce to Collabase once and use 27 actions and 9 triggers in your workflows. No code needed, hosted in Switzerland.
Salesforce in Collabase
Connect Salesforce to Collabase once and use 27 actions and 9 triggers in your workflows. No code needed, hosted in Switzerland.
[ About the service ]
CRM software solutions and enterprise cloud computing
How to connect it
- Open the integrations in the workspace settings.
- Choose Salesforce and connect your account.
- Add a trigger or an action to the workflow.
Salesforce triggers
| Name | Description | Fields |
|---|---|---|
| New Case AttachmentChecks at intervals | Fires when a new Attachment or File is added to any Case record. | 0 |
| New ContactChecks at intervals | Fires when a new Contact record is created in Salesforce. | 0 |
| New Field History EventChecks at intervals | Fires when a tracked field is updated on a specified object. |
|
| New LeadChecks at intervals | Fires when a new Lead record is created in Salesforce. | 0 |
| New or Updated RecordChecks at intervals | Fires when a record of the chosen object is created or changed. |
|
| New Outbound MessageInstant via webhook | Fires when Salesforce sends an outbound message to this flow. |
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| New RecordChecks at intervals | Fires when a record of the chosen object is created. |
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| New or Updated FileChecks at intervals | Fires when a file is added or changed. Classic attachments are not included. |
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| New Case in QueueChecks at intervals | Fires when a case is assigned to the chosen queue. |
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Salesforce actions
| Name | Description | Fields |
|---|---|---|
| Add Contact to Campaign | Adds a contact to a campaign with a member status. |
|
| Add File to Record | Uploads a file and attaches it to an existing record. |
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| Add Lead to Campaign | Adds a lead to a campaign with a member status. |
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| Create Legacy Attachment | Creates a classic attachment. For new work, use Add File to Record. |
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| Create Case | Creates a case for a customer issue. |
+ 2
|
| Create Contact | Creates a contact. |
+ 1
|
| Create Lead | Creates a lead. |
+ 1
|
| Create Note | Creates a note on a record. |
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| Create Opportunity | Creates an opportunity. |
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| Create Record | Creates a record of any object. |
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| Create Task | Creates a task. |
+ 1
|
| Delete Opportunity | Deletes an opportunity. It goes to the Recycle Bin. |
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| Delete Record | Deletes a record. It goes to the Recycle Bin. |
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| Export Report | Exports a report as an Excel file. |
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| Find Child Records | Finds child records related to a parent record. |
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| Find Record | Finds records where a field equals a value, up to 200. |
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| Find Records by Query | Finds up to 200 records of an object that match SOQL conditions. |
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| Get Record Attachments | Lists the files and classic attachments on a record. |
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| Run Query | Runs a SOQL query in Salesforce. |
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| Run Report | Runs a report and returns its rows. |
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| Log Email | Records an email on a contact or lead. Salesforce does not send it. |
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| Update Contact | Updates a contact. |
+ 3
|
| Update Lead | Updates a lead. |
+ 3
|
| Update Record | Updates fields on a record of any object. |
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| Batch Upsert | Creates or updates up to 200 records, matched on an external ID. |
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| Bulk Upsert | Creates or updates records from a CSV with a Bulk API job. |
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| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
|
[ Sales and CRM ]
Related integrations
Tools that often share a workflow.
Questions about Salesforce
What can I automate with Salesforce in Collabase?
Salesforce brings 27 actions and 9 triggers, for example Add Contact to Campaign, Add File to Record, Add Lead to Campaign, Create Legacy Attachment and 23 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect Salesforce to Collabase?
You open the integrations in the workspace settings, choose Salesforce and connect your account once, using OAuth 2.0. After that all triggers and actions are available in the workflow.
Can Salesforce start a workflow?
Yes. Salesforce provides 9 triggers, for example New Case Attachment, New Contact, New Field History Event and 6 more. The workflow runs as soon as the event happens.
Does the Salesforce integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.
