What you need to do
To connect your identity provider to Collabase, you need two things:- The Base URL: This is the address your provider will talk to.
- The SCIM Token: This is the secure key your provider uses to authenticate.
How to get your SCIM Token
1
Open Admin Settings
Log in to Collabase as an Administrator and go to the Admin area.
2
Navigate to Identity Providers
Click on Identity Providers in the sidebar.
3
Enable SCIM provisioning
In the SCIM Provisioning section, toggle Enable SCIM provisioning on. Requests are rejected with a 403 until this is on, regardless of whether your token is valid.
4
Generate Token
Click Generate token. Copy this token immediately and paste it into your identity provider — it is not shown again.
Provider setup guides
We have gathered the official setup guides for the most common providers to help you get started:Okta
Follow the official Okta guide to add a new SCIM connection.
Microsoft Entra ID
Follow the official Microsoft guide to provision users via Azure AD.
Troubleshooting
If users are not syncing correctly, check the following:- Ensure Enable SCIM provisioning is toggled on in Collabase — a valid token alone is not enough.
- Ensure the SCIM Token hasn’t expired or been revoked.
- Check the audit logs in your identity provider to see if the connection to your Collabase server is being blocked by your company firewall.

