[ Customer support ]
Kustomer integration for your workflows.
Connect Kustomer to Collabase once and use 6 actions in your workflows. No code needed, hosted in Switzerland.
Kustomer in Collabase
Connect Kustomer to Collabase once and use 6 actions in your workflows. No code needed, hosted in Switzerland.
[ About the service ]
Create and manage Kustomer customers, conversations, and custom objects.
How to connect it
- Open the integrations in the workspace settings.
- Choose Kustomer and connect your account.
- Add a trigger or an action to the workflow.
Kustomer triggers
Kustomer does not start a workflow on its own. You use its actions after any other trigger.
Kustomer actions
| Name | Description | Fields |
|---|---|---|
| Create Customer | Creates a new customer record in Kustomer. |
+ 6
|
| Create Conversation | Creates a new conversation in Kustomer. |
+ 1
|
| Update Conversation | Updates an existing conversation in Kustomer. |
|
| Get Customer | Gets a customer by ID from Kustomer. |
|
| Get Custom Objects | Retrieves all custom objects (KObjects) for a given class in Kustomer. |
|
| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
|
[ Customer support ]
Related integrations
Tools that often share a workflow.
Questions about Kustomer
What can I automate with Kustomer in Collabase?
Kustomer brings 6 actions and 0 triggers, for example Create Customer, Create Conversation, Update Conversation, Get Customer and 2 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect Kustomer to Collabase?
You open the integrations in the workspace settings, choose Kustomer and connect your account once, using an API key. After that all triggers and actions are available in the workflow.
Does the Kustomer integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.
