[ Customer support ]
Crisp integration for your workflows.
Connect Crisp to Collabase once and use 7 actions and 2 triggers in your workflows. No code needed, hosted in Switzerland.
Crisp in Collabase
Connect Crisp to Collabase once and use 7 actions and 2 triggers in your workflows. No code needed, hosted in Switzerland.
How to connect it
- Open the integrations in the workspace settings.
- Choose Crisp and connect your account.
- Add a trigger or an action to the workflow.
- website:conversation:messages website:conversation:sessions website:people:profiles
Crisp triggers
| Name | Description | Fields |
|---|---|---|
| New Contact CreatedChecks at intervals | Triggers when a new contact is added. |
|
| New Conversation CreatedChecks at intervals | Triggers when a new conversation is started. |
|
Crisp actions
| Name | Description | Fields |
|---|---|---|
| Add Note to Conversation | Adds an internal note to a conversation. |
|
| Create Conversation | Creates a new conversation. |
|
| Create/Update Contact | Creates a new contact or updates an existing contact. |
+ 2
|
| Change Conversation State | Updates the state of a conversation. |
|
| Find Conversation | Searches for conversations matching the specified criteria. |
|
| Find User Profile | Finds a user profile by email address. |
|
| Custom API Call | Make a custom API call to a specific endpoint |
+ 3
|
[ Customer support ]
Related integrations
Tools that often share a workflow.
Questions about Crisp
What can I automate with Crisp in Collabase?
Crisp brings 7 actions and 2 triggers, for example Add Note to Conversation, Create Conversation, Create/Update Contact, Change Conversation State and 3 more. You combine them in a workflow without code and mix them with every other integration.
How do I connect Crisp to Collabase?
You open the integrations in the workspace settings, choose Crisp and connect your account once, using custom credentials. After that all triggers and actions are available in the workflow.
Can Crisp start a workflow?
Yes. Crisp provides 2 triggers, for example New Contact Created and New Conversation Created. The workflow runs as soon as the event happens.
Does the Crisp integration cost extra?
No. All integrations are included in every licence, in the Isolated Cloud and in Self-Hosted operation. There is no module price.
Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.
