PagerDuty
Create, acknowledge, resolve, and annotate PagerDuty incidents. Respond to on-call events.
Overview
Automate incident response — open new incidents from critical alerts, auto-acknowledge or resolve incidents when upstream issues are fixed, post status updates as notes, and list open incidents for status overviews.
How to configure
Navigate to Integrations in your Collabase Workspace Settings.
Click Connect Account and configure your authentication credentials.
Available Triggers
| Name | Parameters |
|---|---|
| Incident Triggered | A new incident is opened (triggered state) |
| Incident Acknowledged | A responder acknowledges an incident |
| Incident Resolved | An incident is marked as resolved |
| Incident Escalated | An incident moves to the next escalation policy level |
Available Actions
| Name | Parameters |
|---|---|
| Create Incident | title, serviceId, urgency (high/low), body, escalationPolicyId, assigneeUserId |
| Acknowledge Incident | incidentId |
| Resolve Incident | incidentId, resolution (optional note) |
| Add Note | incidentId, content |
| List Incidents | statuses, serviceIds, limit |
| Get Service | serviceId |
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