Overview
Send SMS and MMS messages globally, initiate WhatsApp conversations, trigger voice calls, and react to inbound messages and call events via Twilio webhooks.
How to configure
- 01
Navigate to Integrations in your Collabase Workspace Settings.
- 02
Click Connect Account and configure your authentication credentials.
Available Triggers
| Name | Parameters |
|---|---|
| SMS Received | An inbound SMS arrives on your Twilio number |
| Call Received | An inbound voice call arrives on your Twilio number |
| SMS Status Changed | A sent message status changes (delivered, failed, etc.) |
Available Actions
| Name | Parameters |
|---|---|
| Send SMS | to, body |
| Send MMS | to, body, mediaUrl |
| Send WhatsApp | to, body |
| Make Voice Call | to, twimlUrl or twiml |
| Get Message Status | messageSid |
| Lookup Number | phoneNumber |
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Test it against your own content. A proof of concept is ready within days.
We set up an instance with your content and you test it against real workflows. In a first conversation we clarify scope, operating model and timing.